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How do I get my iPhone 6 to connect to a network extender?
jendoesgym
Member

My husband and I both have the same iphone. We have a Samsung network extender. He has no problem making or receiving calls. My phone will not connect to the extender. When I call #48 it says it is not connected. I have my LTE voice/data on.

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Re: Cannot get 6 to connect to network extender.
jendoesgym
Member

We figured it out. I had to change to just the data and not data/voice. Thanks

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Re: Cannot get 6 to connect to network extender.
vzw_customer_support
Customer Support

I am so glad you brought this to our attention, jendoesgym. It is important to us that we get the network extender up and running as quickly as possible. I am happy to help resolve this for you today.
When did this begin? Are you making phone calls form the same location the home? Have you downloaded any new apps or are there any software updates available? Please provide a few additional details and I will be happy to continue working on this for you.

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Re: Cannot get 6 to connect to network extender.
jendoesgym
Member

We figured it out. I had to change to just the data and not data/voice. Thanks

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