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How do I get my new phone connected with the Verizon network?
Ibinca
Newbie
‎11-07-2015 10:06 AM

After verifying at Apple Store that my cell was dead after charging at work with faulty socket I'm going to buy new iPhone 6s today but I want to know what  need to do to get it connected with Verizon?

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Re: What do I need to do if my iPhone is dead and after buying new one at Apple Store to get it connected with Verizon
smith6612
Community Leader
Community Leader
‎11-07-2015 10:28 AM

If you have the SIM card from your old, broken phone (It needs to be iPhone 5 or newer), just install the SIM card to your new device. That will carry your service over. Otherwise, stop by a Verizon Wireless store and have a rep work to activate the phone if you don't have a SIM Card in the new phone.

In some cases Apple will take care of the activation with you in the store.

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Re: What do I need to do if my iPhone is dead and after buying new one at Apple Store to get it connected with Verizon
smith6612
Community Leader
Community Leader
‎11-07-2015 10:28 AM

If you have the SIM card from your old, broken phone (It needs to be iPhone 5 or newer), just install the SIM card to your new device. That will carry your service over. Otherwise, stop by a Verizon Wireless store and have a rep work to activate the phone if you don't have a SIM Card in the new phone.

In some cases Apple will take care of the activation with you in the store.

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Re: What do I need to do if my iPhone is dead and after buying new one at Apple Store to get it connected with Verizon
vzw_customer_support
Customer Service Rep
‎11-07-2015 11:13 AM

Ibinca,

Oh no! This isn’t what we want for you. You have come to the right place, because help is our middle name. Having a phone that isn’t working is like loosing a limb. Let’s make sure we get you a working phone. I’m sending you a Private Message. Please respond back to me in the Private Message for further assistance.


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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