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How do I get my phone to stop deleting my email from comcast's server?
Susan62
Member

My IPhone suddenly has begun to delete my emails off of the server. It did this once before and I changed it to never in advanced settings. Now "Trash is checked in advanced settings and it will not un-check.

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Re: How do I get my phone to stop deleting my email from comcast's server
vzw_customer_support
Customer Support

@Susan62

I don’t want you to lose any important email messages received on your device and via the email server as well.  I would love to assist.

Have you tried removing http://vz.to/1JF6OYk and re-adding the email account http://vz.to/1QSIudz to your device?  Please keep me posted with your results.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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