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How do I reset my itunes password and why is it different from my icloud account password?
fsrstarr
Member

I am new to iphones and when  I go the app store it wants me to give my password, but won't take my icloud password

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Re: How do I reset my itunes password and why is it different from my icloud account password?
bd94s10
Sr. Member

It is possible to have a separate iTunes / iCloud password. I know people who don't use Family Sharing but share the same iTunes password for apps/content etc.

Here is more info:

Sign in with your Apple ID on a new device - Apple Support

Use different Apple IDs for iCloud and iTunes

We recommend that you use the same Apple ID for all Apple services on your device—including the iTunes & App Stores and iCloud. Using multiple Apple IDs might be confusing and cause issues with accessing purchased content or using some services. If you have multiple Apple IDs, you can’t merge them.

But if you already have different Apple IDs that you want to use with iCloud and the iTunes & App Stores, you can still get all the benefits your Apple ID has to offer.

  • On your iPhone, iPad, or iPod touch, go to Settings > iCloud and sign in with the Apple ID that you want to use with iCloud. Go back to Settings > iTunes & App Stores and sign in with the Apple ID that you want to use with iTunes.
  • On your Mac, go to System Preferences > iCloud and sign in with the Apple ID that you want to use with iCloud. Go to iTunes >  Sign In and sign in with the Apple ID that you want to use with iTunes.

If you use multiple Apple IDs and want to restore your device from a backup, you can learn more about iCloud or iTunes backups.

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Re: How do I reset my itunes password and why is it different from my icloud account password?
vzw_customer_support
Customer Support

That’s really odd, fsrstarr. All the Apple services such as iTunes, App Store, and iCloud all use your Apple ID https://support.apple.com/en-us/HT202659 to log in. Which iPhone are you using? Do you have the same Apple ID selected in the iPhone’s settings?


JenniferH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I reset my itunes password and why is it different from my icloud account password?
bd94s10
Sr. Member

It is possible to have a separate iTunes / iCloud password. I know people who don't use Family Sharing but share the same iTunes password for apps/content etc.

Here is more info:

Sign in with your Apple ID on a new device - Apple Support

Use different Apple IDs for iCloud and iTunes

We recommend that you use the same Apple ID for all Apple services on your device—including the iTunes & App Stores and iCloud. Using multiple Apple IDs might be confusing and cause issues with accessing purchased content or using some services. If you have multiple Apple IDs, you can’t merge them.

But if you already have different Apple IDs that you want to use with iCloud and the iTunes & App Stores, you can still get all the benefits your Apple ID has to offer.

  • On your iPhone, iPad, or iPod touch, go to Settings > iCloud and sign in with the Apple ID that you want to use with iCloud. Go back to Settings > iTunes & App Stores and sign in with the Apple ID that you want to use with iTunes.
  • On your Mac, go to System Preferences > iCloud and sign in with the Apple ID that you want to use with iCloud. Go to iTunes >  Sign In and sign in with the Apple ID that you want to use with iTunes.

If you use multiple Apple IDs and want to restore your device from a backup, you can learn more about iCloud or iTunes backups.

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