Stevenhend, I am sorry to learn that you are experiencing trouble with setting up voicemail on your phone. We want to ensure you are able to get this taken care of. Are you setting it up by selecting the phone icon and then voicemail? Or by dialing *86? If setting it up via the phone icon are you connected to the data network or WIFI network?
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!