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How do I unlock my device?
Zally11419
Member

i plunged in my iPhone to charge last night when I woke up this morning the phone is disabled.. I live alone nod the wrong pass code was not entered. How do I unlocked my phone.

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Re: Locked Iphone6
vzw_customer_support
Customer Support

Zally11419,


I’m appalled to learn about what happened to your iPhone 6. If I woke up to this on my personal iPhone, I’d be just as alarmed. Let’s get this fixed for you. Are you able to navigate through your phone at all? Do you have a passcode or lock on your iPhone and is it not functioning to unlock your device? If so, here is more information http://apple.co/18AOKlA


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Locked Iphone6
vzw_customer_support
Customer Support

Zally11419,


I’m appalled to learn about what happened to your iPhone 6. If I woke up to this on my personal iPhone, I’d be just as alarmed. Let’s get this fixed for you. Are you able to navigate through your phone at all? Do you have a passcode or lock on your iPhone and is it not functioning to unlock your device? If so, here is more information http://apple.co/18AOKlA


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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