Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How will I know if my pre-order for the iPhone 6 is on back order?

I have heard about the delays with shipping. My card has not been charged, only says that it is in process. But when I pre-ordered it said it would be sent 2-day air. I just want to know if it's being back ordered as soon as possible. I'm having it shipped to work, so I will change the shipping address if that is the case.

Labels (1)
Re: How will I know if my pre-order for the iPhone 6 is on back order?

What was the date on the confirmation email, when did your order and what time was your order completed (Verizon can tell you the time that your order is showing as placed which will be differ from the time that they processed the order).  They can confirm these two things for you.  Once they have done that they can tell you based upon the time you pre-ordered / your device the shipping schedule. 

Sorry to add to the mix of confusion but be prepared for numerous answers on everything else when you call.  I will say that if you do not or have not received shipping confirmation today with a 2 day air shipping, you will not receive your device on the 19th.