I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
KimberCav
Newbie

I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?

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Re: I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
vzw_customer_support
Customer Service Rep

I can help you with that. KinberCav. Which service was used to back up the data from your old phone? iCloud or Verizon Cloud. Was the option to backup messages and emails selected?

ChaunceyM_VZW

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