Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
KimberCav
Member

I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?

Labels (1)
0 Likes
Re: I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
vzw_customer_support
Customer Support

I can help you with that. KinberCav. Which service was used to back up the data from your old phone? iCloud or Verizon Cloud. Was the option to backup messages and emails selected?

ChaunceyM_VZW

Follow us on twitter @VZWSupport

0 Likes