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I can't open the My Verizon App
jillv346
Member

When I open the app it shows it saying "Verizon" but then I just a blank white screen and it doesn't load

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Re: I can't open the My Verizon App
vzw_customer_support
Customer Support

jillv346, your My Verizon app is such a helpful tool, we would be happy to help get it working. Have you confirmed that both the app and your phone are fully updated?

 

ScottD_VZW

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Re: I can't open the My Verizon App
jillv346
Member

Yea

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Re: I can't open the My Verizon App
vzw_customer_support
Customer Support

Thank you for checking. Have you tried force stopping the app to see if it will load after the force stop? 

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