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I can't upload photos to facebook anymore
jamye2222
Member

The day before yesterday I could upload photos from my iphone 6s to facebook.  Today I cannot.

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Re: I can't upload photos to facebook anymore
jamye2222
Member

Well, I deleted fb again, then re-downloaded it again, then signed in on Facebook and on my phone, THEN I shut off my phone (to reboot it).  It now works!  Thanks for all you support!

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Re: I can't upload photos to facebook anymore
bd94s10
Sr. Member

My thoughts would be to try the following:

Settings > Scroll down to Facebook > Tap Settings > and make sure the toggle is on for Photos. If it is, you can always delete the app and re-download it from the App Store. I do this usually when worse comes to worse. It only takes a few mins and its super easy to do. This generally resolves my bigger app issues, although I don't have to do it too often. Hope this helps. Let us know. Thanks

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Re: I can't upload photos to facebook anymore
vzw_customer_support
Customer Support

Jamye2222, a quick shot is a great way to share your day with others. Let's get those posts working again. Do you receive any specific error when trying to upload? Are you connected to wi-fi? Please share details.
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't upload photos to facebook anymore
jamye2222
Member

I should have been more specific. I can't upload from the sharing screen when I click on the photo in my photo file. I can email and text them. I did delete the Facebook app and account and re downloaded it but it didn't fix the issue.

Sent from my iPhone

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Re: I can't upload photos to facebook anymore
bd94s10
Sr. Member

Ok, this may fix it. Go to Settings > scroll down to Facebook > when you tap on Facebook in the middle of the page you will see where it says User Name / Password. Its possible that for the user interface to allow you to share the photo direct to FB your user name / password should be entered here. I'd try that and see if it helps. Strange it was working and then stopped.

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Re: I can't upload photos to facebook anymore
jamye2222
Member

I entered the info but it didn't fix it.

Sent from my iPhone

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Re: I can't upload photos to facebook anymore
vzw_customer_support
Customer Support

Jamye2222, this is very perplexing, indeed. Those pictures mean the world to you. As this just began yesterday, do you recall downloading any new games, apps, or software recently?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't upload photos to facebook anymore
jamye2222
Member

Yes, I did. It was the usps app called usps ar.

Sent from my iPhone

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Re: I can't upload photos to facebook anymore
vzw_customer_support
Customer Support

Jamye222,
Thanks  for providing that extra information.  That particular application, is not an application that we would know to cause any issues.  For troubleshooting , let us delete the application and try to upload your photos and keep us posted.


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't upload photos to facebook anymore
jamye2222
Member

I already deleted the usps app and then deleted the fb app. I then downloaded fb again and logged into the account but it still won't work.

Sent from my iPhone

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