I'm sorry to hear you're having charging issues, Jclan85. What is happening exactly when you're attempting to charge the phone? Is there any blockage in your charging port? Is your phone damaged?
DanielK_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!