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I have a 6S and it isn't detecting the power plug for charging all the time.
jrobe3
Member

I have a 6S+  and it isn't detecting the power plug for charging all the time. In the news I'm aware of issues that customers were having with their phones having similar issues. Is there a known fix for this?

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Re: I have a 6S and it isn't detecting the power plug for charging all the time.
vzw_customer_support
Customer Support

I rely on my phone to work well at all times and definitely want to ensure your phone is charging properly, jrobe3. Let's take a closer look into what's happening. Has there been any damage to the phone or charger? Is this the original charger that came with the phone? When did this start? Have you tested out another charger?

 

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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