Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I paid for texting all contacts. It was removed from my Iphone6. What the hell is wrong with Verizon?
Cantcontactverizon

It is IMPOSSIBLE to contact someone at Verizon.  Where do they all hide?  I paid for texting all contacts on my IPhone 6.  It was suddenly removed.  Somebody tell me why Verizon does moronic things?

Labels (1)
0 Likes
Re: I paid for texting all contacts.  It was removed from my Iphone6.  What the hell is wrong with Verizon?
vzw_customer_support
Customer Support

Cantcontactverizon,

We never want you to feel like you cannot contact us. There are many ways for you to reach out to us http://vz.to/1f0mB7n. What type of messaging issues are you having with your iPhone 6?

RobinD_VZW

Follow us on twitter @VZWSupport

0 Likes
Re: I paid for texting all contacts. It was removed from my Iphone6. What the hell is wrong with Verizon?
Cantcontactverizon

You are directing me to a site I reached by myself. No chat available…no human to contact and speak to…no email address to write to!!! I was not able to text anyone other than people who had texted me on my I Phone 6. No contacts were reachable. The problem resolved itself a few hours later. Reaching out to you is as easy as reaching out to nothing and nobody. Try it sometime.

0 Likes
Re: I paid for texting all contacts.  It was removed from my Iphone6.  What the hell is wrong with Verizon?
vzw_customer_support
Customer Support

Cancontactverizon,

I understand your frustrations. Is this for a standard post pay service or a prepay plan? What happens when you try to text? Do you get any type or error? Are you able to send out iMessages? Please share.

ErinW_VZW
Follow us on Twitter @VZWSupport

0 Likes