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I will never preorder with vz again

My shipping date has disappeared so I call verizon and talked to a rep on here. Both are giving me different answers. The lady at the store told me it shipped yesterday and the guy on here is telling me it hasn't shipped. He see that it's still in prossing and said my expected shipping date is 10/14. My expecting shipping date changed along time ago to 10/10. When I look up my order it saids nothing no prossing no shipping date for the last 2 days. All it saids is the order number. I understand shipping is out of there control but would be nice if someone could tell me what's going on why everything disappeared and not give me the run a round!!!!! Never again I have learned my lesson!!!!!!!

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