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IPONE 6 ORDER
JenWen
Member

pre order iphone 6 plus on SEP. 12. I got the comfirmation mail but when I looking at the order status it is still processing and it said i order on Sep13.My account have another iphone 6 have already purchase and it said the iphone 6 ordered on Sep.12. Whats wrong with that?

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Re: IPONE 6   ORDER
vzw_customer_support
Customer Support

JenWen Hmmm, that does sound odd! But not to worry I am sure the orders went through fine. Did you place both orders right after each other?

SheritaH_VZW
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Re: IPONE 6 ORDER
JenWen
Member

I dont think so , but i think i order iphone 6 + first...

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Re: IPONE 6   ORDER
vzw_customer_support
Customer Support

JenWen We definitely understand you want to confirm the orders were processed successfully. Many customers are having the same experience with the confirmation emails and order status. We are asking that you check again with the next 2 to 3 business days. We are sure the orders went through but the confirmation details are taking some time to reflect online.

SheritaH_VZW
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Re: IPONE 6   ORDER
JFull14
Member

Jen, I am just wanting a little more infer sooner rather than later because my iPhone recently stopped charging. Just want to know if I can see how long the wait will be so I can plan accordingly sheritah_vzw

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Re: IPONE 6 ORDER
backdoc-LA
Member

I am in the same boat. I ordered the 128GB 6+ and started out with a 9/19 delivery date but the emailed receipt says that it will ship on 10/14, and now delivery information is unavailable.

Could I get my order checked on please?

Steve

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Re: IPONE 6   ORDER
backdoc-LA
Member

Could you check on my order status for me?

Order Number:  (removed)

Order Location: W779001

Order Date: 09/12/2014

Deliver By: 10/14/2014

Thanks,

Steve

>> Edited to comply with the Verizon Wireless Terms of Service <<

Edited by:  Verizon Moderator

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Re: IPONE 6   ORDER
vzw_customer_support
Customer Support

Hello backdoc-LA, We know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.

TanishaS1_VZW
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Re: IPONE 6   ORDER
sheritah_vzw
Verizon Employee


Hello, I was checking in with you since the order to see if you received your confirmation email. Please let me know if you have questions about your iPhone order status.

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