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IPhone 6: incoming and outgoing calls not available
rvv43d20
Member

IPhone 6: incoming and outgoing calls not available just stopped. Made a call this morning but as of this afternoon can’t call out and am not receiving them. Wi-Fi keeps dropping in and out and reverting to 3G when LTE is active, my modem is less than 10

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Re: IPhone 6: incoming and outgoing calls not available
nycdeke
Member

I too have an iPhone 6 and could neither make nor receive calls. (I did not have the other problems you mention.) I resolved my issue this morning by doing a soft reset:

1. Power off (depress on/off button; slide right on “power-off.”)

2. Power back on until Apple logo appears.

That did it for me; I hope it works for you.

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Re: IPhone 6: incoming and outgoing calls not available
vzw_customer_support
Customer Support

rvv43d20,


Placing and receiving calls on any phone is the first part of it being a phone, and a must. Are you still having troubles? What zip code are you in? Describe what happens when you place an outgoing call.

KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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