Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
International Services
Lhormaza7
Member

I'm not too tech savvy but I got my mom an international plan. She is out of the US now and can receive texts and calls but can't make them. What are the steps to do? What does she have to press so that it will work? Please help

Labels (1)
0 Likes
Re: International Services
vzw_customer_support
Customer Support

Lhormaza7,


Thanks for reaching out via our Community Forums today. We're eager to assist you and your mother in ensuring her international services are functioning properly.


If she's already outside of the U.S. and in another country, then we'd suggest reaching out to our International team for assistance in troubleshooting her device; http://vz.to/1C73ocW



TrevorC_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes