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Internet not working on the road
RYDERJAXSEN
Member

I cannot connect to the Internet unless I'm at home using WiFi or I connect to a companies free WiFi.. When I'm on the road I don't have the capability to use internet anymore.. Why? I need my phone to work again.. Especially for how much I pay per month.. Please help!!

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Re: Internet not working on the road
vzw_customer_support
Customer Support

Oh no, RYDERJAXSEN. We want you to be connected with data at all times. Let’s dig into this and make sure data is working. What happens when trying to use data? Have you checked your settings to make sure data is turned on, Settings > Cellular > Cellular data > On? How long has this been an issue? 


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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