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Iphone 6+ 16GB, pre-oreded

I pre-ordered at about 3:02 am on 9/12. Still haven't gotten any charges, any responses, other then a confirmation e-mail stating i will receive my device by 10/14. I'm just looking for some answers to all these questions. I do not like being kept in the dark by my carrier who could easily have posted something somewhere by now telling everyone what is happening. I see nothing but complaints and people confused on the forums and very few open ended answers. Can someone please assist me and tell me what's happening with my pre-order and when I should expect a delivery?

Thank you,

concerned customer

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