- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I pre ordered 2 iphone 6's on 9/16. My credit card was charged in full on Saturday and I still don't have any tracking information for my phones. When are my phones going to ship?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Let's look into your phone orders exppi! Have you gotten an e-mail confirmation? The order confirmation e-mail should have the order date, as well as the delivery date. Did you get this?
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi.
Yes, I received the email confirmation. The order was submitted on 9/16 with an estimated ship by date of 10/21. On Saturday, my order status updated to " Your order has been sent for processing." and my credit card was charged in full for the phones. I haven't yet received tracking on the order yet and am wondering when these are going to be shipped. Confirmation number is 9190925909449000.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
exppi,
Thanks for the info! Please reply to the direct message sent so that we can review the order in full detail.
EfrainM_VZW
Follow us on Twitter @VZWSupport