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Iphone 6 shipment
exppi
Member

I pre ordered 2 iphone 6's on 9/16.  My credit card was charged in full on Saturday and I still don't have any tracking information for my phones.  When are my phones going to ship?

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Re: Iphone 6 shipment
vzw_customer_support
Customer Support

Let's look into your phone orders exppi! Have you gotten an e-mail confirmation? The order confirmation e-mail should have the order date, as well as the delivery date. Did you get this?

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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Re: Iphone 6 shipment
exppi
Member

Hi.

Yes, I received the email confirmation.  The order was submitted on 9/16 with an estimated ship by date of 10/21.  On Saturday, my order status updated to " Your order has been sent for processing." and my credit card was charged in full for the phones.  I haven't yet received tracking on the order yet and am wondering when these are going to be shipped.  Confirmation number is 9190925909449000.

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Re: Iphone 6 shipment
vzw_customer_support
Customer Support

exppi,

Thanks for the info! Please reply to the direct message sent so that we can review the order in full detail.

EfrainM_VZW
Follow us on Twitter @VZWSupport

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