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Iphone 6s won't turn on at all
MommaJosh
Member

Iphone 6s won't come on.  I've tried holding the home and side button down for 10, 20, 30 and longer seconds.  Not working.  How can I get the phone to turn on?

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Re: Iphone 6s won't turn on at all
vzw_customer_support
Customer Support

MommaJosh, is your iPhone 6s connected to the charger when attempting to power it on? If not, please do so and let us know if this helps. 

Does the device show any signs of damage?

JoseL_VZW

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Re: Iphone 6s won't turn on at all
jcarstens329
Member

I am having this issue while phone is plugged in to working charger and outlet. Initially, my phone had a completely white screen and was frozen that way. I did a hard reset and now it won't turn on at all. 

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Re: Iphone 6s won't turn on at all
vzw_customer_support
Customer Support

jcarstens329

 

Yikes, that is never good to hear. I know how I depend on my phone for just about everything. I'm more than happy to help. If the phone is unresponsive, you may need to reset the phone again using iTunes, see here http://support.apple.com/kb/HT1414. Does that help?

EdwardL_VZW

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