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Iphone6s- Verizon is not honoring their phone orders/plans
r_francis
Member

Sadly Verizon has started cheating their customers.

I ordered the iphone6s via phone, was promised the following-

1. $300 in trade in for returning my iphone 5s

2. 0$ downpayment for the iphone6s 64 gb

3. Monthly bill of $110 (before taxes) for 2 lines 4GB+2GB (promo) + unlimited text/talk

I was then asked to accept the agreement via email and the order was placed.

Too Good to be true, right?

Later I called back Verizon just to ensure the shipping is in place and to my surprise they told me that my new plan is VERY different from what I was promised.

1. $0 trade in for returning my iphone 5s (in fact if I would not return it I would be charged $299)

2. 0$ downpayment for the iphone6s 64 gb

3. Monthly bill of $140 for 2 lines 4GB+2GB (promo) + unlimited text/talk

Now, they are refusing to honor the deal (which I earlier double confirmed 2 times) and asked me to refuse the fedex package.

Beware of their tactics. I would recommend NOT ordering anything from Verizon over the phone.

They do NOT honor their plans via the phone and end up cheating customers. Go to AT&T or Tmobile, they probably are more honest.

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