JOHNNY2STAR, we want to ensure you can hear the audio normally on your iPhone device. I can definitely assist you with this matter. I just need some additional details first. Are others able to hear you without use of your speakerphone or are you just not able to hear others? Also, here are some steps to try and get that audio issue resolved: http://apple.co/2abXs0w. Keep us posted.
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!