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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My Verizon app

The app seems to not be working. I get a message that says reload, then when going to the account link it says my device is not authorized. Same performance after deleting and redownloading app. 

Re: My Verizon app

Past several days I get trouble connecting message does nothing beyond that obviously a problem with app 

Re: My Verizon app
Customer Support

anp383, we always want to make sure that you're able to manage your account with ease. What is the make and model of your device? Are you able to sign in to your account through the desktop/mobile site?