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My iPhone 6 Plus will not charge. I tried a new charger. What next?
SHORTSHOES18
Member

My iPhone 6 Plus will not charge. I tried a new charger. What next??

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Re: My iPhone 6 Plus will not charge. I tried a new charger. What next?
vzw_customer_support
Customer Support

SHORTSHOES18 - Having a device that takes a charge is a must. Is the battery dead?  What happens when you plug it in? While plugged into the charger please press and hold the power key and home key simultaneously for about 30 seconds. As soon as you see the  Apple logo appear on the screen please release both keys. Let me know if this resolved the issue.

JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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