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My iphone 6 voicemail messages will not play
APRCOL28
Member

When someone leaves a voicemail, the icon lights up, but I am unable to play the message. Each time I push the play button, the voicemail stops.  This has been happening for 4 days now.

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Re: My iphone 6 voicemail messages will not play
vzw_customer_support
Customer Support

Voicemails are very important and we certainly want to make sure you are able to listen to them. Let's see how we can get this fixed. Have you tried powering your device off and on? Is there any physical or water damage to the device? Are you able to listen to your Voicemails when you dial *86?


YeseniaV_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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