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My less than two month old iPhone 6 is automatically and immediately closing apps. Specifically Maps and Facebook.
Freemans
Newbie
‎02-26-2015 09:21 AM

My less than two months old iPhone 6 automatically and immediately closes apps, specifically Maps and Facebook. I tried a soft reset. Nothing is fixing it. I have plenty of storage left on the phone.

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Re: My less than two month old iPhone 6 is automatically and immediately closing apps. Specifically Maps and Facebook.
mama23dogs
Legend
‎02-26-2015 10:07 AM

Which apps?

if they can be deleted, do so and redownload.

if they are built in apps, you should reset and restore.   (Backup your data)

if that fails to resolve the problem, take it to Apple for replacement.

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Re: My less than two month old iPhone 6 is automatically and immediately closing apps. Specifically Maps and Facebook.
vzw_customer_support
Customer Service Rep
‎02-26-2015 10:07 AM

Freemans


Help has arrived! When did this start? Any new applications installed on your phone? Are you receiving an error message? Try force stopping the application http://vz.to/1BhHAP4 .

JorgeO_VZW

Follow us on Twitter @VZWSupport 

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