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My phone is not receiving calls

Hi all,

My phone can call out, do all the things that regular phones do, but for some reason, all inbound calls are going straight to voicemail.  Help me please!

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Re: My phone is not receiving calls
Customer Support

JEFFM8RTINEZ, having use of all of your phone functions are paramount. I welcome the opportunity to assist you with this matter. I just need a few details, When others do call you do they go immediately to voicemail or do they indicate the phone rings first? Also, do you currently have LTE enabled for both voice and data under Settings>Cellular>Cellular Data Options>Enable LTE. Let us know. We're here to help.

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