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My phone will randomly shut down (with suffient battery still left) and won't turn back on!
lcm430jch
Member

My phone will randomly shut down with sufficient battery power still remaining.   Usually it will power back on but twice now it will take HOURS before it will turn back on.  Yesterday I left plugged in for 8 hours before it powered back on for me.   WHAT DO I DO?!?

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Re: My phone will randomly shut down (with suffient battery still left) and won't turn back on!
vzw_customer_support
Customer Support

This is not the experience we want you to have with your device Icm430jch. I'm sorry you're have to keep your phone on the charger all day to use it. How long have you had this issue? Any damage to your device? Any trouble with your applications?



KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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