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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My text are not received from one contact.
sfritz265
Member

I have iPhone 6 with Verizon and they have android with T-Mobile. I can text/receive everyone else and they can receive and send from others fine. Neither account has any block on it. We have taken each other's info out and reinserted it to no success. I have read others with the same issue but never saw solution. This started after I got my new iphone 6 Verizon support please help

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Re: My text are not received from one contact.
vzw_customer_support
Customer Support

We certainly want to make sure all your messages are working for you sfritz265. Thanks for your efforts so far to get this working. Let's keep at this for you. Are you able to receive texts from this contact? Do you get any errors when sending your text? Have they recently switched from an iPhone to an Android device?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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