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My text are not received from one contact.

I have iPhone 6 with Verizon and they have android with T-Mobile. I can text/receive everyone else and they can receive and send from others fine. Neither account has any block on it. We have taken each other's info out and reinserted it to no success. I have read others with the same issue but never saw solution. This started after I got my new iphone 6 Verizon support please help

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Re: My text are not received from one contact.
Customer Support

We certainly want to make sure all your messages are working for you sfritz265. Thanks for your efforts so far to get this working. Let's keep at this for you. Are you able to receive texts from this contact? Do you get any errors when sending your text? Have they recently switched from an iPhone to an Android device?

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