My voicemail setup hangs and I cannot set up my mailbox
Kim1111
Newbie

I have never been able to set up my voicemail.  After I select default message, it just hangs on "Setting up voicemail..."

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Re: My voicemail setup hangs and I cannot set up my mailbox
Loquat
Master - Level 1

Are you trying to set up your voicemail by calling your number or directly on your iPhone?

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Re: My voicemail setup hangs and I cannot set up my mailbox
Kim1111
Newbie

Directly on my iPhone

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Re: My voicemail setup hangs and I cannot set up my mailbox
Kim1111
Newbie

I have had the phone for months and it has never worked.

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Re: My voicemail setup hangs and I cannot set up my mailbox
vzw_customer_support
Customer Service Rep
Kim1111,

Let's get that voicemail up and running. You have been without it too long! Have you done any troubleshooting yet on your device? I would like you to try Reset Network settings first? This link here will walk you through how to do that: http://vz.to/1PFt1rK


ChristinaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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