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No Network Connection iPhone 6
JARKON40
Member

Hello,

This has happened quite a few times then happened again this morning.  Using the phone in an area that has good service the phone says "no network connection"  In a good service area and was also connected to Panera's wifi and phone said no network connection.  Enabled the phone's hot spot and then there was a connection.

There have been numerous other times when in a good service area because there wasn't a wifi connection the phone would not connect to the internet.

Regards,

Jared

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Re: No Network Connection iPhone 6
vzw_customer_support
Customer Support

Having a reliable connection to the internet is always a must, JARKON40. You’ve provided us with some great details. It is indeed a strange occurrence when you have no network connection while connected to Wi-FI, but you have a connection if you turn on your phone’s mobile hotspot. When did this issue first start happening? Does this happen with all attempts to connect to the internet, or only within a specific application? Do other Verizon users have the same trouble with their internet connection?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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