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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No ring tone on incoming texts

My phone stopped ringing on incoming texts. The ring tone was working forever and just stopped

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Re: No ring tone on incoming texts
Customer Support

toots38- we know how important it is to hear your phone ring. Let's see what could be causing this issue. Is your iPhone up to date with the latest iOS? Is there any physical or water damage to your device? Do you have your device on silent by any chance? You can check on the left side of the device. If the switch is showing red, it is on silent.


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