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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
No video/notification sound. Can't remove earphone setting.

No video sound or notification sounds from my iphone 6s Plus. It rings from a phone call only. Anyway I can fix this?

Re: No video/notification sound. Can't remove earphone setting.
Customer Support

We're here to help! Are you able  to utilize speakerphone normally on your device? AustinL_VZW