Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Otterbox free replacement
MRKIELBASA
Member

My husband needs to replace his Otterbox. The clerk at the Verizon store said it qualifies for a free replacement but you have to go to the Otterbox website. We did that but I can't see how to get the free replacement and chat support was basically useless. Anyone have a suggestion?

0 Likes
Re: Otterbox free replacement
vzw_customer_support
Customer Support

What is the style of the case being replaced, I found on here that
only certain products can be replaced through their self-service option. For others calling 1.855.688.7269  is needed.

https://www.otterbox.com/en-us/warranty-claim

-David

0 Likes