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Over use of data because Wi Fi is always down
bbnelson2
Member

Our verizon reception is very poor and our internet and wi fi keep going down.  Consequently our phones switch to using data (instead of wifi).  The result - we use up all of our data and have to buy more from verizon.....Hmmm,  seems to me if verizon is not providing good internet service, we shouldn't have to buy more data.

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Re: Over use of data because Wi Fi is always down
bearone21
Leader

talk to or change your internet provider, poor wi-fi, poor internet provider.

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Re: Over use of data because Wi Fi is always down
vzw_customer_support
Customer Support

We want you to get the service you deserve and pay for bbnelson2. What is your zip code? How long have you had issues with your Verizon Wireless service? Are the issues inside or outside? To use less data while at home, I recommend talking to your home internet provider about the issues you're having with your WiFi connection. 

 

KinquanaH_VZW

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