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People cannot hear me when I speak on my phone
PUMBATHANE
Member

Hi. I have an Iphone 6s plus. Recently, whether I initiate or receive a call, the person on the other phone cannot hear me some of the time. It seems to be random. I checked to be certain that I've not been out of range on my calls. Anyone else have this issue?

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Re: People cannot hear me when I speak on my phone
vzw_customer_support
Customer Support

PUMBATHANE,


You definitely need a phone that people can hear you with and we're happy to lend a hand. Has this always been a concern with your device or when did the trouble begin? Do you can any cases, covers or screen protectors on the phone that could be obstructing the microphone?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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