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Phone locked up. I can get to the apps but the buttons are locked?
tylerpr
Member

Phone locked up.  I can get to the apps but the buttons are locked?

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Re: Phone locked up. I can get to the apps but the buttons are locked?
vzw_customer_support
Customer Support

Tylerpr, betting locked out your phone is not a fun experience. Time to break free from the lock that on your phone so let’s work together to see what’s going on. Since this issue has been happening, what steps were tried to get this going? (We want to make sure we don’t repeat the same ones if we don’t have to.)  Also have downloaded any new applications to the phone? Or have you done any software updates recently?


TakendraW_VZW
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Re: Phone locked up.  I can get to the apps but the buttons are locked?
Snn5
Sr. Leader

Did you try pressing and holding the Home and Power buttons to reset?

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