Phone locked

[Debor1071]

I answered my security or rather my wife did now my phone is locked and won’t let me purschase anything from apps . What can I do to ?

[vzw_customer_support]

We're sorry to hear your phone is locked, Debor1071. We want you to be able to manage your device and services at your convenience. Let's take a closer look into this. Please tell us more about how your phone locked. Is there an error message on your screen? Where were you on the phone when this happened?

DanielleR_VZW

[bearone21]

not much, you're the only one who knew the code, swype & you only get so many attempts.

plan on reset.