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Phone locked
Debor1071
Member

I answered my security or rather my wife did now my phone is locked and won’t let me purschase anything from apps . What can I do to ?

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Re: Phone locked
vzw_customer_support
Customer Support

We're sorry to hear your phone is locked, Debor1071. We want you to be able to manage your device and services at your convenience. Let's take a closer look into this. Please tell us more about how your phone locked. Is there an error message on your screen? Where were you on the phone when this happened?

 

DanielleR_VZW

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Re: Phone locked
bearone21
Leader

not much, you're the only one who knew the code, swype & you only get so many attempts.

plan on reset.

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