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Phone notification of memory full (incorrect)
Poopstick
Member

My new 128GB iPhone 6S+ is giving me a warning that my memory is full and won't even allow me to take a photo. If I look at the storage usage, I am using well under 20GB of storage. My apps are also crashing. Do I bring this to Verizon or take it to Apple?

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Re: Phone notification of memory full (incorrect)
vzw_customer_support
Customer Support

It no good to hear that your phone is stuffed up, Poopstick.  A good place to start getting your functionality flowing again is in the Settings of your iPhone follow the “Clear information from your device” steps from the following link: https://support.apple.com/en-us/HT201265 . Additional in my many years as a technician an additional recommendation to solve this is to uninstall and reinstall the Facebookapp. Click here if you are unsure how to delete and reinstall: https://support.apple.com/en-gb/HT201398 . One last thing we’d like to know about is your iOS, what is your iOS version? https://support.apple.com/en-us/HT201685


DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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