Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Phone notification of memory full (incorrect)

My new 128GB iPhone 6S+ is giving me a warning that my memory is full and won't even allow me to take a photo. If I look at the storage usage, I am using well under 20GB of storage. My apps are also crashing. Do I bring this to Verizon or take it to Apple?

Labels (1)
Re: Phone notification of memory full (incorrect)
Customer Support

It no good to hear that your phone is stuffed up, Poopstick.  A good place to start getting your functionality flowing again is in the Settings of your iPhone follow the “Clear information from your device” steps from the following link: . Additional in my many years as a technician an additional recommendation to solve this is to uninstall and reinstall the Facebookapp. Click here if you are unsure how to delete and reinstall: . One last thing we’d like to know about is your iOS, what is your iOS version?

Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!