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Phone notification of memory full (incorrect)

My new 128GB iPhone 6S+ is giving me a warning that my memory is full and won't even allow me to take a photo. If I look at the storage usage, I am using well under 20GB of storage. My apps are also crashing. Do I bring this to Verizon or take it to Apple?

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Re: Phone notification of memory full (incorrect)
Customer Support

It no good to hear that your phone is stuffed up, Poopstick.  A good place to start getting your functionality flowing again is in the Settings of your iPhone follow the “Clear information from your device” steps from the following link: . Additional in my many years as a technician an additional recommendation to solve this is to uninstall and reinstall the Facebookapp. Click here if you are unsure how to delete and reinstall: . One last thing we’d like to know about is your iOS, what is your iOS version?

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