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Phone says connected to wifi in systems but says LTE on home screen instead of wifi bars. Why?
rachel5wynn
Member

Whenever I'm at home and using my home wifi I will look at my phone and it says LTE at the top. When I go into the wifi in systems it says it's connected to my home wifi.  But no wifi bars at the top instead it says the LTE. I want to know why this is happening and how I can fix it. Thanks

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Re: Phone says connected to wifi in systems but says LTE on home screen instead of wifi bars. Why?
vzw_customer_support
Customer Support

Rachel5wynn, let's get your device back up to speed. Do you notice any changes if you turn off your mobile data?


EstebanP_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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