- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My phone will not power up and neither charge... I use several charges and it’s been like this since 4pm 3-1-2019 yesterday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Performing a force restart can sometimes resolve that- (Press and hold the Power and Home buttons simultaneously for 20 seconds until the Apple logo appears)
Otherwise contacting Apple by phone or store would be the next best option to look at repair options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
monamarie81,
Being able to count on your phone is always crucial. That's way too long to be without a working device. We're glad to help find a solution. What happens when you try plugging the phone into the charger or powering it up? Can you think of any changes or anything that happened to the device around the time this started?
AndrewT_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
usb or wall charging....i recommend wall charging when possible.
if usb, try another usb port.