Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Phone want charge power up
monamarie81
Member

My phone will not power up and neither charge... I use several charges and it’s been like this since 4pm 3-1-2019 yesterday 

0 Likes
Re: Phone want charge power up
deloused
Sr. Member

Performing a force restart can sometimes resolve that- (Press and hold the Power and Home buttons simultaneously for 20 seconds until the Apple logo appears)

Otherwise contacting Apple by phone or store would be the next best option to look at repair options

0 Likes
Re: Phone want charge power up
vzw_customer_support
Customer Support

monamarie81,

 

Being able to count on your phone is always crucial. That's way too long to be without a working device. We're glad to help find a solution. What happens when you try plugging the phone into the charger or powering it up? Can you think of any changes or anything that happened to the device around the time this started?

 

AndrewT_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Phone want charge power up
bearone21
Leader

usb or wall charging....i recommend wall charging when possible.

 

if usb, try another usb port.

0 Likes