Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Poor reception/disconnected calls
nekrenrut
Member

I live in Palm Springs, CA.  Up until about a year ago I had good wireless reception.  Now most calls are disconnected and people can not hear me speak, or language is garbled.  Verizon assistance has given me no solution.  Does anyone have a suggestion, other than to leave Verizon Wireless altogether.  Thanks, Ken

Labels (1)
0 Likes
Re: Poor reception/disconnected calls
vzw_customer_support
Customer Support

Seeing a change in service would concern me as well, nekrenrut. We want to ensure we are providing you the best service possible, so you don't have to look at any other carrier! Coverage looks great in this area, so we're surprised to learn you are having issues. Let's take a closer look. What signal and bars do you get in this area? Does this happen both indoors and outdoors? Do you experience issues with texts and data as well?

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes