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Poor to No Cell Service in Eastern North Carolina

I have been a longtime Verizon customer, but that may change soon. Verizon's service has continued to deteriorate in eastern North Carolina. Unless you are near a major highway or city, you have limited to no cell service. If you have cell service, more than 50% of calls will be dropped due to weak signal.

I guess areas of less population do not figure into Verizon's business plan.

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Re: Poor to No Cell Service in Eastern North Carolina
Customer Support

It's disheartening to hear that you are having this experience. We always want you to get the best connection possible. There are no alerts for that area. We will send a Private Note, to dig deeper into this issue.  BrittanyC_VZW