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Pre-order cancel
Mely5458
Member

I would like to cancel the pre-order of an iPhone 6. How can I do this?

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Re: Pre-order cancel
vzw_customer_support
Customer Support

Not to worry, Mely5458. I can assist you with canceling the preorder so you can place your order for a different device. I have sent you a direct message, please reply to that message.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: Pre-order cancel
vzw_customer_support
Customer Support

Hi Mely5458, I'm sorry to hear you are wanting to cancel your pre-order. This is something that we (Customer service) can do. Has the order already been shipped? Please know that once the order is canceled, if you decide you want to order again, you will be placed at the end of the line and won't be able to re-gain where you currently are. Why are you wanting to cancel?

ErinW_VZW
Follow us on Twitter @VZWSupport

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Re: Pre-order cancel
Mely5458
Member

No, the order has not been shipped yet. I want to cancel the order because I plan on ordering a different phone sometime soon.

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Re: Pre-order cancel
vzw_customer_support
Customer Support

Not to worry, Mely5458. I can assist you with canceling the preorder so you can place your order for a different device. I have sent you a direct message, please reply to that message.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: Pre-order cancel
KitFeller
Member

I want a different color 

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Re: Pre-order cancel
vzw_customer_support
Customer Support

KitFeller, How may we assist you today?

JacobG_VZW

 

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Re: Pre-order cancel
rlangan
Member

Cancel my order too

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Re: Pre-order cancel
vzw_customer_support
Customer Support

rlangan, please contact us per the link here: http://spr.ly/6604yA8mm to help cancel your pre-order. Thank you.

 

 

- Alan

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Re: Pre-order cancel
KH-cathy29811
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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