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Problem deleting voice mails

i have 1 voicemail that I am unable to delete.  I have deleted it 8 times and it keeps popping back up. I tried Tech Support and we thought we had it fixed but Nope!.   Tech support does not see the voicemail on my account but it is on my phone.  Anybody else have/had this problem. 

It just won’t go away!!!!  Help

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Re: Problem deleting voice mails
Customer Support

After working with our tech support I imagine we've run most of our gamut of troubleshooting tips and tricks short of restoring the iPhone completely. I scanned some unofficial resources suggesting to set your phone into airplane mode then delete the voicemail. Once it's been deleted, then you can turn airplane mode off.
Here's how to place it in airplane mode.

If that doesn't do the trick, let's take a step back. Is the iOS up to date?

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