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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Problems Activating iPhone 6 on New Line

16gb space gray iphone 6 won't activate on a new line on an existing account. tried to activate online but wouldn't work. been on hold with verizon's upgrade number for 30 minutes

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Re: Problems Activating iPhone 6 on New Line
Customer Support


We definitely want to make sure you're able to get your new phone connected! Let's work on this together. Were you able to get through to activations? Still having this trouble today? Is there any error message that appears either online or on the phone? What zip code?

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